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How Olvio imports your products and collections, keeps them up to date, and what else it picks up when your store changes.

How Olvio keeps your catalog in sync

Products, collections, store pages, policies, AI Setup content and product notes: what Olvio uses to answer shoppers.

What sources Olvio reads

When a catalog resync helps, how to start one from the Dashboard, the once-a-day limit, and what a resync updates.

Resync your product catalog

Olvio reads your store's pages, blog articles and policies so the chat can answer delivery, returns and other store questions.

How Olvio reads your store pages, blog articles and policies

Upload documents and add public web pages so Olvio can answer questions your product pages don't cover.

Add knowledge files and web pages to Olvio's knowledge base

Add notes to a Shopify product that Olvio's AI trusts above its description in the chat on that product's page.

Add product-specific notes with the custom.olvio_knowledge metafield

How Olvio reads and stays in sync with your Shopify catalog, pages, articles, and uploaded files.

Catalog

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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